- How can I enable or disable program work?
- How can I purchase Email Spy Pro?
- How can I register Email Spy Pro?
- Email Spy Pro does not work? What have I do?
- I forgot Email Spy Pro access password. How can I resolve that problem now?
- Will Email Spy Pro work on my computer?
- Program is in stealth mode and hotkey is disabled. How can I start Email Spy Pro Control Center now?
- How can I get program version or my registration info?
- I've got warning message: "Number of installed licenses was exceeded". What now?
- Can I purchase single license of Email Spy Pro and install it on two or more computers?
1. How can I enable or disable program work?
You have to run Email Spy Pro Control Center and click to Enable/Disable button to enable or disable program work.
2. How can I purchase Email Spy Pro?
Read Purchase section in online help.
3. How can I register Email Spy Pro?
Read Register section in online help.
4. Email Spy Pro does not work? What have I do?
Read Resolve possible problems section in online help.
5. I forgot Email Spy Pro access password. How can I resolve that problem now?
If you use trial program version you could click on Uninstall button
within program startup warning message to uninstall Email Spy Pro.
After Windows restart you can reinstall program again and assign new access password to continue
Email Spy Pro trial and evaluation.
If you have full licensed version you have to apply to our support service and they will email you
special instruction how to resolve this problem.
6. Will Email Spy Pro work on my computer?
No special requirements for hardware or software.
If monitored computer can run Microsoft Windows XP/2000/2003 Server operating systems, the Email Spy Pro will run as well.
The computer on which you read the e-mails sent by Email Spy Pro can be ANY computer, including Windows, Macintosh, Unix, Linux and Sun. The only requirement for the receiving computer is that secret email account must have sufficient Inbox storage space to receive all the emails from the monitored computer.
7. Program is in stealth mode and hotkey is disabled. How can I start Email Spy Pro Control Center now?
To start program Control Center without hotkey you need to run
setup.exe file (from Email Spy Pro install package) with
/control key as below:
- Click Start button
- Choose and click Run
- Click Browse button
- Find setup.exe file
- Click Open button
- Point cursor to the end of setup.exe file name within command line box, add one space and enter key: /control
- Click OK to start Email Spy Pro Control Center
8. How can I get program version or my registration info?
You have to run Email Spy Pro Control Center, click to Help menu and choose About Email Spy Pro...
9. I've got warning message: "Number of installed licenses was exceeded". What now?
There are two ways to resolve that problem:
1) Uninstall all superfluous Email Spy Pro copies so that number of installed copies corresponds to number of purchased licenses. Then restart computers (where licensed copies are installed) to recover normal work of Email Spy Pro.
2) Purchase additional program licenses and reregister all really installed copies by new registration key.
10. Can I purchase single license of Email Spy Pro and install it on two or more computers?
No, because Email Spy Pro will not work in that case and what is more you will break our Software License Agreement.
