- Will Email Spy work on my computer?
- How much disk space does Email Spy take?
- How can I get program version or my registration info?
- How do I hide Email Spy operation from other users?
- How often does Email Spy send captured emails?
- Program is in stealth mode and hotkey is disabled. How do I start Email Spy Control Panel now?
- How can I disable Email Spy password?
- How do I enable or disable program work?
- I've got warning message: "Number of installed licenses was exceeded". What now?
- Can I purchase single license of Email Spy and install it on two or more computers?
- I forgot Email Spy access password. How do I resolve that problem now?
1. Will Email Spy work on my computer?
No special requirements for hardware or software.
If monitored computer can run Microsoft Windows 95/98/ME/NT/2000/XP operating systems, the Email Spy will run as well.
The computer on which you read the e-mails sent by Email Spy can be ANY computer, including Windows, Macintosh, Unix, Linux and Sun. The only requirement for the receiving computer is that secret email account must have sufficient Inbox storage space to receive all the emails from the monitored computer.
2. How much disk space does Email Spy take?
Email Spy takes about 0.4 megabytes disk space ONLY. Because program forward captured emails immediately when monitored user sends own emails, NO additional disk space for captured emails will be required.
3. How can I get program version or my registration info?
You have to run Email Spy Control Center, click to Help menu and choose About Email Spy...
4. How do I hide Email Spy operation from other users?
You simply have to go to program stealth mode. After that Email Spy does not show up as an icon/shortcut, does not appear in the Windows system tray, does not appear in Windows Programs, does not show up in the Windows task list, does not show up in the Add/Remove Programs menu of Windows Control Panel.
Furthermore Email Spy does not slow down the operation of the computer, does not initiate connection to the Internet and will only forward captured emails when the monitored user already connected to the Internet and sends own emails.
5. How often does Email Spy send captured emails?
Email Spy sends captured emails immediately when monitored user sends own emails.
6. Program is in stealth mode and hotkey is disabled. How do I start Email Spy Control Panel now?
You have to simply to run setup.exe file from downloaded program package and Email Spy Control Panel will be started
7. How can I disable Email Spy password?
To disable existent password you have to run Email Spy Control Panel, choose Security tab and click to Change button. Then simply click to OK to confirm empty password.
Important note: We strongly recommend don't disable program access password.
8. How do I enable or disable program work?
You have to run Email Spy Control Panel and click to Email Spy is active checkbox to enable or disable program work. That option will work after Windows restart only.
9. I've got warning message: "Number of installed licenses was exceeded". What now?
There are two ways to resolve that problem:
1) Uninstall all superfluous Email Spy copies so that number of installed copies corresponds to number of purchased licenses. Then restart computers (where licensed copies are installed) to recover normal work of Email Spy.
2) Purchase additional program licenses and reregister all really installed copies by new registration key.
10. Can I purchase single license of Email Spy and install it on two or more computers?
No, because Email Spy will not work in that case and what is more you will break our Software License Agreement.
11. I forgot Email Spy access password. How do I resolve that problem now?
If you are unregistered user you could click to No or Uninstall buttons within program warning messages to uninstall Email Spy.
After Windows restart you can reinstall program again and assign new access password to continue Email Spy trial and evaluation.
